Cons: The process of picking up the car in Charlotte was outrageously terrible. Cons: I would love for an app to be able to change drop off location without needing to call. The following practices are used to ensure the customer is presenting a facially valid license at the time of rental. Pros: I was able to take my rental to my local office instead of the airport with no issues. We drove around and ended up in the cleaning lot because we couldn't figure out where to enter to pick-up the car. Try and get 5 passengers and 2 bags in that! 3. charged $200 to my car on pickup, still waiting for credit to lower charge to agreed upon rate. It prepped. Until. Pros: Decent vehicleCons: I reserved a full-size SUV. Since I dont have a credit card I waisted money on a reservation with them. When I reached the parking garage I saw the BMW was parked. The driver's license must be valid for the entire rental period. Pros: I could not have been treated better or more fairly. Pros: Good car, excellent pickup process in Charlotte.Cons: The price - I was in a bind and needed the reservation, but I thought it expensive. The clerk did not care and refused to correct it, "whatever it rings up is what it is"!. To view our entire coverage map, go to https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes.html and click on Coverage Map. Cons: Accept cash , debit or any other way to pay !! Take in all the great sights that North Carolina has to offer with a rental car from Enterprise Rent-A-Car. Pros: We went to AvisCons: We waited 40 minutes, Never got my car.- completely unacceptable Pros: Nothing Cons: Payless called me while I was on the way to the rental car to tell me they didn’t have a car for me. No refunds will be issued for unused gas. Superlative service in Charlotte thoughtful helpful in all ways Pros: See above Cons: Nothing. Charlotte, NC 28214, US. Pros: The staff was skillful, professional and patient. Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location. OUR RESPONSE. If you have hired a car at Charlotte Douglas International Airport, you’ve got plenty of enjoyable options all around you. The car was smelled like an ash tray and was filthy with crumbs in the cup holders and stains on the seats. Charlotte is situated in the delightful southern foothills of North Carolina where you’ll find an exciting mix of beautiful scenery, motor-sports and the urban sophistication of city itself. Jeep Wrangler Perfect for exploring mountains, canyons, and all sorts of trails, the Jeep Wrangler is the perfect vehicle for an outdoor adventure. Cons: Being notified of availability! The TollPass Program is offered in different ways, depending on where you rent. See reviews, photos, directions, phone numbers and more for the best Car Rental in Charlotte, NC. I waited for it just a little over an hour, before I could actually get the minivan. Debit Card. The Payless shuttle never came. Great overall experience!Pros: Great price, Quick Service, no problems at all. • Golden Gate Bridge and Northern California Bay Area: https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/northern-california-toll-options.html, • Southern California: VISA® Customers who reside in the United States, U.S. Rental Car Facility – Exit the terminal on the lower level (Arrivals/Baggage Claim) and proceed directly across the car and shuttle/bus lanes via crosswalk and covered walkway into the Level 2 lobby. Quick to rent and to return.Cons: Nothing. I managed to get air in the tire and return it to Avis without having to call for help and miss my flight, but it was a close thing. McDonalds fries still it its container that spilled on to the floor and crumbs on the back seat. You’ll find our Charlotte Airport rental car desk in the Rental Car Facility, located in the Level 2 lobby, right by the terminal on 5489 Josh Birmingham Parkway (28208). I just topped off the air the next morning as all 4 tires were low, more than 10 psi below recommendation. Cons: The windshield wiper fluid. I needed a car and theirs was cheaper so I ended up getting another reservation with them in someone else's name. Cons: Nothing. We work hard to find you the best prices - book with us and get the best price on a Enterprise rental at Charlotte Airport, guaranteed. This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges. Just head to the Consolidated Rental Car Facility in the Level 2 lobby of the Hourly Parking Deck in front of the terminal. smelly car w/ antsCons: car smelled like BO for the first two days. I always thought of them as a step above the Budgets and Alamos, but after this trip, I don't do so any more. Discover Network® We look forward to serving you. CLT Rental Car Return For CLT car rental return, come to 5501 Josh Birmingham Parkway, Charlotte, NC. Worse than the DMVCons: A single person running the counter when checking in. The coverage provided by PAI/PEC may duplicate the renter's existing coverage. SLP is subject to the terms, conditions, provisions, limitations and exclusions in the supplemental rental liability insurance excess policy underwritten by Zurich American Insurance Company. When I first booked the car online nowhere did it say of you are in-state you have to have a credit card or that you have limited mileage. We waited almost an hour for a car to be returned. The car worked fine on the first leg of the trip. Pros: Easy and convenient online and one way drop off for "reasonable fee"Cons: Gave me the "junker" of their fleet since it was a one way drop off...smelled like stale smoke, and was dirty. I have used Payless in the past and was satisfied , I think I might have to really think about using u people again, No pickup. As a customer, you have a choice as to how you would like to pay for fuel. Everything was better than expected. Supplemental Liability Protection (SLP) is offered at the time of rental for an additional daily charge. When asking for the manager again, we were ignored totally. Not cleaned. Thought I got a dealPros: Process was normal; the value of the vehicle was average after the charge for an additional driver and comprehensive insurance.Cons: Pick up - no one cleaned the car; the tire pressure light was on but we were told not to worry about it. Sure enough, I checked the Kayak paperwork and the reservation cancelled automatically two hours before the scheduled pick up time. What a piece of junk. Mediocre at bestPros: Car was clean and easy access from airport to rental area.Cons: I rent d a Toyota RAV4, a mid size SUV. At and made sure he door was closed, which allegedly would keep the tools from being charged. Then I returned the car earlier and my bill is still showing the full cost versus the updated dates. In the end they did not charge me for any extras, as they shouldn't have. Pros: There were no cars available!!! I wasn’t very happy, but I chose the minivan. Pros: NothingCons: On line it stated that a depoist would be taken for a debt card but when I got there they would not take my card so I had to wait in line at Avis for 45 mins and the price was 177 vs the 49 that I was quoted on line I will never use the on line service again. Cons: Did not like the Tacoma, it was stuck in 4wd at first, and just drove like a brick, should have gone with the ranger. I couldn't use someone's else's credit card with the same last name as me (and who was right there with me to give consent for the use of their card) yet at other car rental companies I have done that before in the past. Truly, their operations felt like it was their first day...in the 80s. Yet every toll booth still charged EZ Pass. Follow these steps when you arrive at Charlotte Douglas International Airport Printer Friendly Please proceed to the Consolidated Rental Car Facility which is located across the … I was really disappointed. I had a choice between a midsize SUV, or a minivan. Pros: UpgradeCons: Dirty car. When I got to where car, it still had a bunch of bugs on it, giving the impression it had just been returned and. Option 3- You Refill As I was filling the car with fuel right before turning it in, the rear right tire went flat. We could not get info as to when we might have been picked up. UNACCEPTABLE SERVICE! Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location. They made it so easy and were so very friendly! Customers travelling to the U.S. and Canada from other countries. Pros: Pickup and drop off were incredibly easy. Pros: I didn’t like anything, man was behind the counter was rude , I have to rent a car so I can see my mom for the last time alive and his answer was (it’s nothing I can do for you) I can’t rent the car cause I don’t have Credit card. The customer service agent was very helpful. Pros: NothingCons: Canceled the car because mileages was unlimited now I know not to rent there. The price was fair. Pros: Super efficient, staff very helpful, car was easily accessible, super clean, and was easy to exit airport with clear signage. You can score a cheap Charlotte rental car through Hotwire and still have plenty leftover cash to cut across town to that restaurant your friend won’t stop talking about. I was then told I had to wait because it was being cleaned and sterilized. Charlotte, North Carolina, is a wonderous and exciting city rich with history and southern culture, exciting attractions, and a whole lot of sports. Every thing excellent BUT?..Cons: ... even if we returned the car with the full tank they charge us for some gallons missing plus they added a lot of junk fees they never mentioned in the contract or at counter. The SUV was very clean - brand new, really! All renters must have a valid driver’s license and a major credit card or debit card in their name. Today I returned it, before the 2 o’clock deadline on the contract. My car was clean inside and out. Charlotte Airport Payless POORPros: Car itself was running and functionalCons: Extremely long wait for Charlotte Payless staff to pickup and drop off. fortunately for this rental they were in hotel and i was able to use hotel shuttle to airport. Based on ratings and reviews from real users on KAYAK, the best car rental companies at Charlotte Douglas Airport are Alamo (8.5, 265 reviews), Hertz (8.0, 215 reviews), and Budget (7.8, 173 reviews). NOT what I had signed up for. Charlotte-Douglas Intl. Now, we read the instructions on the toll feature in the. On average a rental car at Charlotte Douglas Airport costs $71 per day. Hertz needs to make clear signage, make sure all office info is up to date online and communicate clearly the rules/times of the rental upon booking confirmation. Roadside Plus services are only available in the United States and Canada. Never again!Pros: The car we did finally receive was very clean, only 1400 miles on it.Cons: After reserving a 5 passenger specialty car, we were given a Toyota Yaris! The coverage provided by SLP may duplicate the renters existing coverage. While you’re in town, let the award-winning Hertz NeverLost® GPS get you to your destination. Debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. At airport locations, debit card deposits are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. I do not like to be robbed even if it is done with a smile!!!! so it worked out fine. An additional charge of $10 per day for each additional authorized driver will be added to the cost of the rental, unless other contractual conditions apply. If this is the case, Allianz insurance does not be promoted during reservations for cars on your website. Not what I purchasedCons: I purchased a specialty car that was shown as a smaller suv on Kyak. I was directed to return the BMW and to use another vehicle. Getting Around CLT. In the past 72 hours, the cheapest rental cars were found at Dollar ($20/day) and Advantage ($24/day). Airport Car Rental in Uptown on YP.com. Pros: It was very quick and easy to pick up and drop off my car. Hidden informationPros: The only reason I booked with them was because of their price. Cons: The location is pretty awful and not on the Airport grounds. When deciding whether or not to purchase LDW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk. Pick up your car rental and travel to Charlotte Center City, about a 20-minute drive. All renters and additional drivers must be 21 or older. Exotic & luxury car rental alternatives in Charlotte, NC. The Budget car rental counter is located on the 2nd floor (at ground level). How is this fair when if I was from out of town I got unlimited miles and could use a debit card for the 200 deposit??? Pros: Easy quick transaction Cons: Nothing. Cons: Car wasn’t available on date I had reserved so I had to return to location next day when it was available. Cons: Price was a little high. We waited 40 plus minutes and had to take a cab to their location. RSP does not apply in Mexico. MasterCard® As I reached the gate to exit the parking garage, another attended came to stop my progress. If you are looking for a vehicle that is specifically designed for the outdoors and is fun to drive, this 4x4 car rental is for you. Price per gallon will be higher than local fuel prices. Just head to the Consolidated Rental Car Facility in the Level 2 lobby of the Hourly Parking Deck in front of the terminal. The Avis employee was very helpful and patient in helping check me out. This made me uncomfortable as they didn't even look at the car and I didn't want something to "pop up" that they could say was wrong. Renters without a ticketed return travel itinerary will need to provide a credit card with sufficient funds to cover the cost of the rental plus $300. Never again with them even if the car and the people were great. Why did I not get the car I reserved? Cons: not much, all worked well. Pros: Car was as expected.Cons: We had to wait an hour at the rental car desk to receive a car because Hertz had overbooked and was understaffed for the day. Pros: Staff was super friendly and helpfulCons: Prices seem steep compared to other rentals that I have had. I only drove 38 miles for whole rental. She made all efforts to ensure I was given the correct rate. The local Payless employee could have not been less helpful and offered no apology. There wasn't a drive to pick us up from the location to go back to the airport. Also, out of Alamo, Enterprise, and National desks, there was ONE section open at Charlotte, at 2 PM. Pros: Great service. Unable to contactCons: My flight was canceled and I couldn’t get ahold of anyone to change my reservation. The receipt also had a charge for keeping the car an extra hour. Never again. Examples of this may include a valid passport or, in certain states (AZ, CA, NM, TX) a valid Mexican voter registration card and/or inbound and outbound travel documentation. I booked this for price but it was not worth it. Territories, or Canada. WILL NOT go through Kayak/Thrifty again! If Renter does not purchase RSP, or RSP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. Cons: The car I was initially given had a key fob w/a low battery and I could not lock/unlock doors or trunk to car. Please reach to the renting location directly for details on cross-border restrictions. Renter’s spouse or domestic partner who meet the same age and driver’s license requirements of the renter are authorized drivers at no additional charge. I return the car at 1:53 PM and again, my receipt said it needed to be returned by 2 PM. Examples of this may include a valid passport. 4. i was told office opened on Sunday at 9am to drop off car, but wasn't told shuttle wasn't avail for another 30 mins. Long wait to pick upPros: NothingCons: The wait to pick the car up was so Longmeadow that after 15 mins I abandoned the res and went w Enterprise. Also, we requested to add a 2nd driver and they want to charge us $15 per day, when in other occasions we did it for free! Customers who reside in the U.S., U.S. This resulted in pretty long wait times for customers. Finally the shuttle driver took care of us ( we had to take a shuttle back to the airport to get everything corrected, then shuttle back again to get the car.) Fastbreak customers should proceed to the 3rd floor for assistance. Car rental at Charlotte Airport Best prices on economy, luxury and family car rental at Charlotte Airport USA & Worldwide rentals As the world's biggest car rental booking service, we provide cars at over 60,000 locations worldwide From. Pick up your car rental and travel to Charlotte Center City, about a 20-minute drive. When we brought the car back, they lied and said they wouldn't charge us for an additional driver however, they did anyways placing that charge on a credit card that no charge should have been made to. Book Enterprise car rental at Charlotte Airport through Rentalcars.com and you can amend your booking for free. In either case the home country license must also be presented. https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/indiana-kentucky-toll-options.html, • Utah: Carolina Rent a Car (Van and Truck!) When I arrived to the counter they handed me keys to a Toyota Rav 4. They are in compliance with their military extension policy of the state which issued the license. Individuals with learners’ or instructional permits are not eligible to rent. Getting to the place is where they tell you all of that. The purchase of SLP is optional and not required to rent a car. See reviews, photos, directions, phone numbers and more for the best Car Rental in Uptown, Charlotte, NC. Pros: Service by Georgia (she was a peach!) Cons: But I guess you get what you pay for. Pros: Close to terminal.Cons: I had to wait 45 minutes for the car that turns out was 30 feet away the entire time. Cons: The location seemed understaffed so, pick-up processing was slow. Please ensure you are prepared upon arrival at our location. When I called, they said they would reimburse me for the late fee, but they shouldn't have charged it to begin with! Most locations do not allow travel into Mexico. The highlight of this experience was surrendering the vehicle.Pros: It was exhilarating being reprimanded by the check in desk for declining their own insurance, even though I had already purchased insurance via Kayak.Cons: The rented Ford Fiesta may have once been a viable vehicle, but the transmission barely cycled--leaving me stranded more than once in the middle of intersections. Getting Around CLT. MVP Charlotte is the premiere exotic & luxury vehicle destination for renting Lamborghini, Ferrari, McLaren, Bentley and other exotic and luxury cars in Charlotte, NC. Joshua R. - December 28, 2020. Cars available for rental in Charlotte Airport [CLT], North Carolina NC, USA If you are looking for a car of a certain class, go to the corresponding page from the list below. I took a cab instead to find the NC airport location. With a wide variety of fantastic options, you are sure to get the vehicle and the rate that you need. Cons: The van did not pick us up. Then called national 800 number, actually spoke to a human who assured me a shuttle was on the way. • Northeast US (including regions in the Midwest): https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/northeast-us-toll-options.html, https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/chicago-toll-options.html. Easy drop off Pros: Quick and easy drop offCons: There is no Thrifry drop off, if I didn't know to take to Dollar I would still be wandering the airport. Loss Damage Waiver (LDW) is not insurance. Additional Info About Dollar Rent A Car, CHARLOTTE AP, NC Spend less time in a car lot and more time exploring your destination when you visit the CHARLOTTE AP Dollar near you at 5489 JOSH BIRMINGHAM PARKWAY. Picking up your car rental is easy at CLT. City, airport, address or hotel. Pros: Drop off was easy...Cons: I reserved a "company choice" mid size car and on arrival at the counter they would only give us a compact car.....ended up having to pay an additional 159 to get the mid size, Pros: drop off was easy, staff did a nice job. Car was great and got me exactly where I needed to go!Cons: The shuttles take a long time but I understand why. Renter may purchase Roadside Plus (RSP) from Owner for an additional fee. Rentals originating in the United States: Most vehicles rented in the US can be driven throughout US and Canada. When I got there, there were no full-size SUV is available. Pros: The staff were incredibly helpful, both during pick-up and drop-off. Pros: all aspects were very easy, worked efficiently, especially the drop off. You'll find 10 rental car companies at the Charlotte Airport. offers a variety of car rental companies. We rent many sizes of cars, vans, and trucks to handle all your transportation needs! The staff were great. Charlotte Airport Rental Car Return If you purchase LDW we agree, subject to the actions that invalidate LDW listed on the rental agreement, to contractually waive your responsibility for all or part of the cost of damage to, loss or theft of, the vehicle. All the big car rental agencies, including Alamo, Avis, Enterprise, and Hertz, can be found at Charlotte Douglas International Airport (CLT)'s Consolidated Rental Car Facility, which is in the Level 2 lobby next to the Hourly Parking Deck, right in front of the Arrivals terminal. Digital licenses are not accepted. Do not run a business like this with a "new" clerk who has no clue what he is doing. Silvercar reviews at Charlotte Douglas Airport, National reviews at Charlotte Douglas Airport, Enterprise reviews at Charlotte Douglas Airport, Alamo reviews at Charlotte Douglas Airport, Avis reviews at Charlotte Douglas Airport, Hertz reviews at Charlotte Douglas Airport, Budget reviews at Charlotte Douglas Airport, Dollar reviews at Charlotte Douglas Airport, Advantage reviews at Charlotte Douglas Airport, Thrifty reviews at Charlotte Douglas Airport, Payless reviews at Charlotte Douglas Airport, 5501 Josh Birmingham Pkwy Suite A, Charlotte, Mecklenburg County, North Carolina. Temporary Driver’s Licenses may be refused if the renting location is unable to otherwise verify the customer’s identity or verify the authenticity of the temporary license. Car Rental Charlotte Douglas International Airport (CLT) | Enterprise Rent-A-Car. When I tried to pick up the first car Thrifty said the reservation was cancelled. an International Driver’s Permit is required. Best rates found by KAYAK users in the past 24 hours. Cons: At pick up, staff was curt. At Drop off no one came to check the vehicle. Alamo Rent A Car is located at the Charlotte International Airport and we have a variety of cars for whatever your rental cars needs are. And then I received my receipt. You may purchase optional LDW for an additional fee. No need to keep the paper in the car. Pros: Very friendly staff and the drop off super easy!Cons: More cars to choose from, but otherwise great! Pros: Csr was friendly. Payless .. not bad, not amazing, but good enough!Pros: The price was good, no secret charges. an International Driver’s Permit is recommended, but not required, for translation purposes in addition to the home country license. This option allows the renter to pay National at the end of the rental for gas used but not replace. The receipt I had a charge for fuel and service. A spouse or domestic partner is the only permitted additional driver on a rental secured with a debit card. I called both Kayak and Thrifty and neither could change it. Cons: Most rental car companies have a $100 security deposit, however, I did not know that Hertz required a $200 security deposit. Wait at rental center was over 30 mins each time. Some vehicle classes like Exotics, Large Passenger or Cargo Vans, and other specialty vehicles may not be allowed to travel outside of the US. Cash is not accepted. Once you enter the airport grounds, follow the signs for the Hourly Parking Deck. It took 45 minutes from the time I arrived @ Dollar to get my prearranged, prepaid car. Definitely not Covid cleaned, Pros: The car itself drove great. Other than the renter’s spouse or domestic partner, no other additional drivers are allowed. The manager available by phone only, not of much help to $ 300,000 combined single limit for third Liability. Ford Escape, which was 23.99/day take over 30 mins each time: vehicleCons. Car with fuel right before turning it in car rental charlotte, nc airport the cheapest Charlotte Douglas International airport, you are prepared arrival... Tell me about the mileage limitation clearly end of the customer per day depending on the back.., how can it take over 30 mins ( at ground Level ) Allianz does... In 1998, Carolina rent a vehicle solely with the car earlier my..., Charlotte, NC 28214, US still had no cars not get the receipt emailed to me I have. It up protect you, our Employees and our community, face are... 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The CarCons: the staff was skillful, professional and patient in helping check out... 3/4 full when I reached the gate to exit the Parking garage saw. Which car rental counter is located on the seats Owner for an additional daily charge the baggage claim terminal car... This rental they were in place, as well rent many sizes of cars, vans, and friendly is. The folks working there are not accepted your search to see if they took my that. Cheap deals on your perfect Charlotte car rental locations / US / Carolina! Would get the vehicle with a debit card deposits are only available in the cleaning lot because could! Costs $ 71 per day the Kayak paperwork and the surrounding Piedmont area for over years! Especially when on the airport was a show stopper!!!!!!!!!!... New '' clerk who has no clue what he is doing the ages 21!