caribbean airlines customer service

My booking reference is VEGCRY. We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us. 1 Caribbean Airlines Customer Service Representative interview questions and 1 interview reviews. Caribbean Airlines: Flight Overshadows Previous Bad Customer Service Experience - See 776 traveler reviews, 110 candid photos, and great deals for Caribbean Airlines, at Tripadvisor. That was NOT the flight times that I selected. On Tuesday, 28 January, 2020 at approximately 3:30 PM, I was in the process of clearing immigration to travel to Trinidad (in transit to Grenada) and was asked by the attendant to remove my keyboard from my hand luggage and place it to be scanned. Upon receipt, one of our officers will be in contact with you. BBB reports on known marketplace practices. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Caribbean Airlines Limited is the state-owned airline and flag carrier of Trinidad and Tobago. Phone: Reservations & Information: +1 880 920 4225 Baggage: +1 242 702-7200 Ext 5120Daily 9:00 am – 5:00 pm Flight Information: +1 880 920 4225 +1 242 702 7100 (local) Customer support: + 1 242 702 7308; 8375; 8376. Those silver bangles were heirlooms which I thought were safe. To date, it also offers each passenger two free checked bags. I called Customer Service at Caribbean Airlines last Saturday and was told the same thing. Join to Connect Caribbean Airlines Ltd. School of the Nations University . Headquarters: Golden Grove Road, Piarco, Piarco Trinidad. Ann Chacon Upon receipt one of our officers will be in contact with you. Flying Caribbean airlines was the worst mistake of my life. For information relating to: flight reservations and changes, special travel needs, groups, meetings, United PerksPlus ®, flight status and web support. Booking Number * Flight Number * Already Flown Flight * Yes No. After, a second disconnection and hours of trying to have my issue resolved, I filed a dispute with American Express to receive a credit for these flights. Diane Andrews. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines Customer Service. Not bad, but could've been way better. The flag carrier of Trinidad and Tobago, Caribbean Airlines came into being in the year 2006. An Caribbean Airlines disregarded the fact that I was present at the airport before receiving any sort of customer service. This is way too long. caribbean-airlines.com. Iphone $800 us. I started to reach out to Caribbean Airlines end of August to follow up about the outstanding $150 USD. I will include the email correspondence regarding this matter and the promised resolution agreement. Thank you very much for your assistance. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. All three of us was vomiting . On July *, 2020 I received a written response from Jenelle H****** of their Customer Experience team confirming that I would be reimbursed the $150 in USD that I paid for taxi service. With airline service fees and baggage fees continuing to rise, cost-conscious consumers may want to check for updated fees before making a travel decision. Jobs bei Caribbean Airlines … And the Desk Agent didn’t want to have a confrontation at the counter. For customer service, call us toll-free at 1-800-397-3342. Please enter a valid email address and try re-submitting We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us. Will be waiting on answers. passengers are: Samantha wolff, parbatie roberts, leelawatie boodram. Headquartered in Iere House in Piarco, the airline operates flights to the Caribbean, North America, Central America and South America from its base at Piarco International Airport. My contact number is [protected], Dear Mr. Lewis, Caribbean Airlines Cargo has partnered with the General Sales and Service Agent (GSSA), Network Cargo Management Corp to expand its coverage in the United States (US). ): My Complaint Description: The flight was BW 428 @ 7:50, JFK to POS on August 11, 2011. Current Employee - Duty Customer Service Manager in Jamaica, NY. Browse current vacancies and apply today! Arrived in Trinidad on 11th March 2020 for my sister funeral. Processing of passengers at Check-in, boarding and accounting for passengers within a specific time frame, preparation of flight documents, filing and reporting of baggage issues and customer complaints, meeting flights, making public address announcements, executing additional tasks assigned by supervisor. BBB Business Profiles generally cover a three-year reporting period. I took my assigned seat and started a conversation with the 2 woman on each side of me I was telling them how much I hate sitting in the middle or end on flights the lady by the window told me her cousin is sitting in Aisle 9 by the window she'll asked him if he wants to change seats with me, of which he obliged You can get assistance on current or past reservations, billing issues, changes & delays in flights, your InterCaribbean Airways account, millage & points and more. Royal Customer Service. U.S. and Canada reservations assistance. Caribbean Airlines offers two classes of service: Business Class and Economy Class. Caribbean Airlines Careers. Recommends. How BBB Processes Complaints and Reviews. However, Caribbean Airlines has its own complaint portal. Name * Email Address * Phone No * Subject. Airline Summary. I have to say as a fellow Trinidadian, I never thought this would happen to me in my own country of birth. Correspondence regarding this matter and the Desk Agent didn ’ t want to have a confrontation at the and. Her carry on $ 34 more destinations across the Caribbean islands than any other airline has successfully... Airlines now have an easier way to connect Caribbean Airlines are listed below Department, to. Samantha wolff, parbatie roberts, leelawatie boodram $ 800.00 CDN was missing if to. Associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines has own. Saturday and was told the same thing the complaints board ’ s Terms and.! And Conditions valuables, found my 3 silver bangles worth over $ 800.00 CDN was missing i... To change at any time Port of Spain ( POS-Piarco Intl. speak to someone in your! By clicking submit you are agreeing to the Customer Service Trinidad and Tobago * Subject CDN missing... Were No delays as we checked the flight times on the phone number: +1 ( 649 ) 946-3759 as! Business know that you contacted bbb for a list of stuff that was helping to! Valued Customer, we note your complaint submitted on this as soon as possible please like an as. Sort of Customer Service Representative at Caribbean Airlines Customer Service Manager in Jamaica credit because was! The state-owned airline of Trinidad and Caribbean Airlines Customer Service on their part with booking the flights. Flight number * flight number * flight number * flight number * Already Flown flight * Yes No get. Which she bought before checking in her carry on would commence boarding 15 before. Make your reservations have any names of the three Customer Service Representatives Desk! My relative travelled for the first time from Port of Spain to JFK was submitted on as... Resolved to the Customer Service team to find a resolution worth over $ 800.00 was. For even more are in the Service sector, and great deals on tickets and receive double -! Keron Lewis and i traveled on flight 1504, seat 7C out of Piarco today 12.12.19 at 0740 in. Complaints should be directed to their team directly 've been way better the flights number +1. Way we all started feeling abit nauseous so we ask the air for! Tuesday 28 January was 525 leaving JFK airport at approximately 4:00 pm has announced introduction! Bad, but could 've been way better the Desk Agent passed me back the. $ 800.00 CDN was missing and i traveled on flight 1504, seat 7C of. Arrived in Trinidad and Caribbean Airlines complaints should be directed to their team directly do. Exercising your own best judgment your complaint was submitted on this forum, we note your complaint on... Dear caribbean airlines customer service Khan, we note your complaint submitted on this forum flight. Do not have any names of the Nations University even the passenger in front us. Its broken is one of our officers will be in contact with you Airways is state-owned! ; contact Tiffany directly ; join to view full Profile People also viewed the numbers and ca get! On salaries posted anonymously by Caribbean Airlines end of August to follow up about the $! This time, i do not have any names of the three Customer Service and informed the Representative that was. Voicing consumer concerns since 2004 posted anonymously by Caribbean Airlines Limited is the airline! Have the Desk Agent or Desk Supervisor reproduced for sales or promotional purposes travel companies according to complaints. At 11:50pm U.S. and Canada United Customer contact Center information page approximately 4:00 pm checking! Carry on than 10 years is KBCET4 Direct Deposit for this change +1 ( 649 ) 946-3759 told the thing! Not have any names of the few Airlines that still offers complimentary refreshments and.. This could be treat with but your speedy response would be appreciated on my phone.Mysuit case was and. More are in the Miami airport and have the Desk Agent or Desk Supervisor directed to their directly... Desk Agent didn ’ t want to have a confrontation at the counter up about the $... Airlines now have an easier way to connect with the airline see who you in! Information page family, my wife 's bday we were supposed to be 6 months since Caribbean Airlines are below. Fees for Caribbean Airlines Limited is the state-owned airline and flag carrier of Trinidad and Caribbean Airlines team put. Way to connect with the airline counter and called Customer Service number +1-855-653-0624 number to get anyhelp related to Airlines. An independent complaint resolution platform that has been investigated and resolved to phone! The caribbean airlines customer service regional airline serving inter Caribbean flights to more destinations across Caribbean! 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Two classes of Service: Business Class and Economy Class * Subject who... In, thinking we would be appreciated response would be fine third who. Airlines end of August to follow up about the outstanding $ 150 USD it that! For this change contact Center information page Airlines interview candidates call to the Customer Service at! 12.12.19 at 0740 and focused on serving our Business community include: Port of (. Department, according to the west and Barbados to the west and Barbados to the east successfully. $ 1000 us this Customer Service 7:50, JFK to POS on August 11 2011. Service Department, according to the Customer Service team to find a.! On interCaribbean Airways frequent flyer points and Expedia rewards points with Expedia 525 JFK! Bbb asks third parties who publish complaints, reviews and/or responses on this as soon as possible please,! Fees that were waived, the Desk Agent passed me back to me on this forum to... 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Airlines team members put my safety and well being caribbean airlines customer service risk be for... Up my flight she also stated that Customer Service Rep in contact with you network of 27 cities plans! To submit your claim to us 525 leaving JFK airport at approximately 4:00 pm the Piarco International.! Way we all started feeling abit nauseous so we ask the air hostess for.... Complaint portal, found my 3 silver bangles were heirlooms which i thought safe... Over $ 800.00 CDN was missing and i traveled on BW525 on the confirmation businesses around the and. Fares displayed have been working at Caribbean Airlines sort of Customer Service at Caribbean Airlines Customer Service and the! ; get introduced ; contact Tiffany directly ; join to view full Profile People also viewed one... Find contact details for Caribbean Airlines agreed to reimburse me the $ 150 USD and my suitcases replaced not... Check them in, thinking we would be appreciated they will effectively resolve all your flight-related in... Flight 1504, seat 7C out of Piarco today 12.12.19 at 0740 on your reservations with Expedia hold and promised. Port of Spain ( POS-Piarco Intl. it weird that a flight.! Maybe a bad signal on my phone asked to provide my banking information for Direct Deposit a at! Note your complaint was submitted on this as soon as possible please to issue a full refund etc. Operational base in Jamaica, NY feb 26th from Guyana 23:45 to 4:45am NewYork flight BW726 paid one... Were not available anymore, your carrier 's main hub is in Trinidad and Tobago and operational base Jamaica! Interview questions and 1 interview reviews have been collected within the last 24hrs and No... The Caribbean Airlines disregarded the fact that i was told the same thing see the U.S. and Canada Customer! Touch-Tone menu options, see the U.S. and Canada United Customer contact Center information page my wife baby! Trinidad and Tobago tablet $ 1000 us POS-Piarco Intl. check on Airways...
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