As in, you hope it doesn't happen very often, as it can be really painful and super expensive if you're looking for quality. Thank you so much!! Instead of pushing me toward the most expensive option there Ray asked me what my preferences are and pointed me to the items that were best fit.He was very knowledgeable about the product and technology!What I enjoyed the most is that he wasn't a typical salesman who just hovers over you and pressures you to make a decision so quick. I have never felt so much like the customer and friendly customer service came last before! Should have gone to another mattress store. Original Review as seen below was 5 star, BUT now after owning and sleeping on the mattress for only 5 months the mattress has compressed on both sides making it extremely painful to sleep on. Totally unacceptable and unethical...I went to every mattress store in the Mundelein / Vernon Hill area and this was the worst experience by far! We needed a mattress and a futon and we were able to get a great deal on both. We will be back when it is time to buy mattresses for the kids. After spending an awful day a few weeks ago looking for mattresses, Chris made the experience easy and fun. We've purchased from this location on several occasions and its always been a great experience. Therapedic makes a number of mattresses with a good variety of pricepoints. First, I had to pay $75 to have (not making this up) Mario the Mattress Inspector come to my house. Read on to learn more about their selection...or browse our top rated alternatives. Are very dangerous move by the mattress company just to save a few dollars. Disappointing experience. I would recommend him to anyone and I'll definitely be a return customer. we went with the serta icomfort savant and it is awesome. He was very helpful without being aggressive. Bought a Simmons this summer, Bobby was so fantastic to work with and gave me such a great deal, I came back to another bed! Easy as 1,2..3I LOVE IT !! He advised us on the various products, pros and cons, if any, and set our expectations. We had be putting mattress shopping for months. He was kind and helpful, but never made me feel pressured. This experience was awesome! AmericanStar Mattress American Star Mattress. When it came to purchasing the one I wanted he was able to provide me a great deal for the mattress I wanted. Jim and his team helped with find the perfect mattress and adjustable bed. Glad we did.Found the perfect bed for our princess. If there is a problem they force you to pay for an "independent" third party to inspect your mattress. We worked with a few different people there and they were all great. That is how I began my previous review of American Mattress.We recently bought a full sized bed from another American Mattress store. Products include conventional and European pillow-top mattresses in single or double-sided designs for your comfort preference. The manager said, " it's unfortunate that the salesperson did not tell you that." He was warm, friendly, and not at all pushy.We bought a Tempur Pedic cool top king size mattress. Personnel was helpful and knowledgeable about the product and didn't try to upscale on unnecessary items. I was in another country and had 3 days to find, purchase, and arrange delivery and set-up on an adjustable bed for my dad. Get reviews, hours, directions, coupons and more for Americanstar Mattress at 7215 Wynnwood Ln, Houston, TX 77008. American Mattress was first mentioned on PissedConsumer on Mar 04, 2008 and since then this brand received 60 reviews.. American Mattress ranks 29 of 215 in Bed and Bath category. Supposedly had a good deal from a family friend of a friend- James M. but then he leaves the location soon after purchasing a mattress. He was excellent and helped us through the whole process. Upon arrival I quickly realized I was sent a random mattress I quickly looked at and rejected. Awesome service all around. In addition, they are not pushy sales people.I had gone to Back to Bed before stopping by here. The location is nice and large, which means they can display a nice selection of mattresses! They charged me twice for my mattress and has been giving me the runaround since. My spouse and I went to American Mattress. We visited the store last weekend in search of a king bed (upgrading from a queen bed). Now we sleeping and enjoying for couple month. I purchased a mattress here and it was a very pleasant experience. Don't even bother with the other stores in the area, it's all about service, honor and integrity!S&C WoodruffSchaumburg, IL. May all benefit! Advertisement SleepMaker rated dreamy in mattress comparison I was slightly terrified to buy a mattress, I figured we would somehow get hustled, but we didn't at all. Does the results of American Star Mattress Reviews change over time? Noa Mattress. I purchased a memory foam mattress, slept on it for almost a year, and decided, a little late, that I hated it.I went back to the store, prepared to spend $$ on a new mattress and the folks who work here are just kind. You just come in and sit on a few beds and take notes"--here, he mimes what I gather is supposed to be me, taking notes--"but you're not being informed and not being a good shopper. We decided to purchase our mattress from Chris because of his knowledge about the specific mattress that we wanted. While the original store was unable or unwilling to resolve the issue, Anthony did solve our problems. Anthony and his team are among the best.Thank you Anthony, and, apologies for besmirching your reputation by posting my 1 star review to your store. He was extremely helpful in providing us information on each mattress and was an overall pleasure to work with. When I first bought my bed at AM 6 1/2 years ago, I bought the most expensive bed in the store to ensure that I would be problem-free.Three years later, I had a giant trench in the middle of the bed (and I weigh only 115). After visiting a handful of mattress stores and dealing with overbearing sales people, I ended up purchasing from American Mattress. He began to backtrack saying he "coulnd't possibly remember every customer." Bobby & Jim were very easy to work with. I in fact forgot to collect back my frame and the manager there called me to remind me of it. I guess we really like the fact they are locally owned & will always work with you on the delivery & price.If any one needs a Tempur Pedic or a Coolgel bed. Otherwise, I couldn't be happier! I was kindly greeted at the door. My husband and I bought a new mattress there this year. By combining the noblest materials with its craftsmen’s exceptional know-how and the talent of best designers, our proud history and groundbreaking innovations … Thanks. We decided on the tempurpedic cloud and couldn't be happier with our decision. They're family owned and operated and you can tell-- the service is fantastic! At this point we thought, we would end up having to live with it or buy an egg carton pad. The salesman there was honest and educated about mattresses. I called the day before we came into the store and spoke with the Sales Manager, Sonny Vitale. I had a very complicated, short notice situation. This store is fantastic. I had a fantastic experience upgrading my mattress with Christian Streuli at American Mattress earlier today. I ended up with exactly what I needed, and got a better deal than I would have online! Thank you to Christian, and we strongly recommend this business! With good initial scores on comfort, there is a lot to like about Beautyrest, but there are some problems reported about durability for some customers. Had to purchase a new mattress for a family member who was being discharged from a nursing home on short notice. We get more confident choosing right mattress and we bought Therapedic memorytouch hybrid Sedona. They sell a selection of name-brand and budget mattresses in their stores. I'm even more impressed with them now. Overall, customers find that these mattresses are comfortable -- with multiple firmness options. The cons: Some reports of durability problems with some models. FEATURES: AsAdaptive™ Individually Covered Pocket Spring System is a set of individual coils wrapped tightly together, giving you firm support for your body contour and provides minimized partner …. More businesses should operate like this. (And if not, Sonny explained, and gave to us in writing, the liberal exchange policy. Aussies have rated SleepMaker the best brand for mattresses in Canstar Blue’s 2020 review, awarding it five-star reviews across all categories and for overall customer satisfaction. You'd be wrong.Lots of shady stores out there who couldn't be nice to a customer if it cost them their business.If anyone asks me where to get a mattress, this is where I send them. So I asked him if he could look me up on the computer, and his comment was we don't do that here!! This mattress did not have a pillow top and although it was more expensive, I was not interested as I didn't think it was comfortable in the store and very quickly moved on. That's okay - there is plenty of competition in the mattress space, and we will happily spend our $3,000 somewhere else.Oh, and I'll be sure to tell everyone I know to stay away from American Mattress!!! Furniture shopping is an oftentimes tedious and mundane task. Mattress ratings you can actually trust. First stop was in Lake Zurich American mattress store. A free inside look at company reviews and salaries posted anonymously by employees. Thank you American Mattress and for those of you who are in need of a great mattress ask for Kenneth Davis he knows this business!!! Surprisingly, this has become one of the very best times to buy a new mattress. Family owned, service-first mattress shop. Sleeping much better these days. They accommodated my shipping requests and they also offered to take my old mattress away for free. The pros: A nice blend of all-foam and innerspring mattresses with budget options available. Great service from Bobby Razzaq on Saturday 3/11/17. 2.0. Nada. I really enjoyed shopping there. Find 1 listings related to Americanstar Mattress in Houston on YP.com. We expect to bring you more choices and encourage your qualifying purchases. This location and service was excellent when we bought our mattress this time (last month) and about 8 years ago also.The pricing is better than most and Larry helped us pick out the perfect mattress for me and my wife, he was very patient and knowledge.Even the delivery people were on time, very courteous, quick and professional.I would recommend American and Larry to ask my friends, family and interested in a new bed. Both employees were super helpful even up to the delivery date! We know how overwhelming it can be to shop for a mattress online. Got a great deal. !Within 15 minutes everything was set up and delivery guys were gone ! We found a bed we liked for $1300 but we wanted to keep it under a thousand, so he quickly told us it would be $899. After another four weeks without a mattress, we cancelled our order. 26 American Mattress reviews. she took her time with us, she talked about our needs, what we weren't happy with in regards to our current mattress and our price point. My husband and I went to American Mattress this summer to purchase a much needed new bed. that's how you treat the customers!!! They also have a good variety of pricepoints with some affordable options that are tempting. John was very helpful - informative and knowledgeable but not pushy. The manager was the saleperson. We bought from them years ago and didn't have a problem, but things can change. We had gotten our other mattresses from American in skokie but it closed up as well as the other smaller mattress shops in the area by mattress firm, whom I'm not a fan of. Here at the Slumber Yard, we have invested thousands of dollars and hours into testing, researching, and producing the best mattress reviews you can find online. We went in to inquire about our Serta Mattress which we purchased on 9-26-15.Serta products are warrented against manufacturing defects. So far, we are pleased with our purchase and the customer service and follow up from Jeremiah at the 82nd St location. Jerry, Anthony - y'all are doing it right. They sell a selection of name-brand and budget mattresses in their stores. Got a great deal using my cheeky card along with the $300 off king mattress special they had running.Highly recommend! There are so many different kinds of mattresses and he took the time to explain the differences of each one with patience and knowledge. They mainly sell name-brand options from the largest household names in the industry.What does that mean about their selection? We were immediately welcomed by Jerry, who was professional & knowledgable on the different brands of mattresses. American Mattress was our last stop due to location. It was obvious that he wasn't just trying to make a "sale", he actually cared about helping us find the right mattress for us. American Mattress on 82nd St was one of those. I bought a bed from this location the box spring broke in the first month I bought it. We ordered a mattress on a Tuesday, which was suppose to be delivered 3 days later on Friday. They remind me of the sales people you would meet back in the 50's who were in sales but were not willing to sell their souls just yet.Happy to do business with these good people. My new mattress is extremely comfortable and I am finally getting a good night's sleep! ROSSO GEL MEMORY FOAM MATTRESS. Well he gets on the phone right then, calls the woman at the other store and reads her the absolute riot act. If you are willing to take a little extra time reading about which mattresses will fit your body and budget, it can save you $1000s of dollars and endless headaches.If you are ready to learn more about why buying a mattress online direct from the brand is better than visiting a store in person, read our 2021 Mattress Buying Guide! How do I find articles that related to American Star Mattress Reviews? They were by far the most professional and knowledgeable. I hope they stay around! He said he knew a lot of other chains try to make you upgrade everything but they don't believe in that. Hybrid mattresses are popular among shoppers looking for a bed with strong edge support because the spring or coil layers often provide additional stability at the side walls. When I called to complain (upon arrival) I was informed that the mattress I wanted was magically in the warehouse but could not be delivered today. This family owned business really takes care of its customers. Get The Best January 2021 Mattress Deals ... Englander and American Sleep. Over the last few years, there have been hundreds of new mattress brands that have come to market to compete for your business and this means: Lower prices for better products if you know where to look. had a great experience here, which isn't easy when mattress shopping, and would definitely recommend this place to anyone looking for a seamless mattress buying experience. Period.They returned my old mattress, credited my account, and delivered my new one the next day. We finally decided on a mattress, but decided to make just 1 more stop at Bloomingdale's (oh, the fun continues) before fully committing so Ed let us put down a $20 deposit to lock in the weekend sale price (i think 20% off) and he said if we decided against the mattress to just call him and we'd get the $20 back. While our mattress has yet to be delivered, I am confident that we will be very pleased! Do yourself a favor and check these guys out before making a purchase! 60 American Mattress Reviews and Complaints @ Pissed Consumer He said that we could purchase the floor sample though. I'll be needing a new mattress in a year or two, and he took the time to show me some great options for when it's time. All questions were answered pleasantly and completely. So I called American mattress today in Bloomingdale. Good news: Still under warranty and guaranteed, right?Well, that means a whole lot of different things to the American Mattress folks than it does to me. You will see the “Hot right now” section. Overall, they get some good customer service feedback from shoppers, but there is some debate about the value for the materials that you can get there versus buying a mattress direct from the brand online. Do you have something to say about your Dream Star mattress? I was having anxieties about shopping for a mattress but when I arrived, all my worries soon faded away. The sales person (Bill) was extremely helpful, he made recommendations based on how we slept and issues that we have been having with our current mattress. In recent years, they have incorporated pocketed coil and cooling gel infused foam to their mattresses. Don’t make mistake and visit American mattress store in Lake Zurich, IL. Since the company is just starting out, the Eva is also priced lower than our average mattresses. First of all, it's been a hella long time since I've purchased a mattress, so I pulled a Black Rob and was "like woah" while perusing the prices. I felt great about my purchase and I even joked around with the guys there for a while.These guys know exactly how to help you and I love that. We felt no pressure at all to purchase a mattress, and it was a pleasant experience! But American made the whole process pleasant and simple.We came to American because several friends recommended it. Simmons Beautyrest is beloved by customers for their luxurious pillowtop and eurotop mattresses that have added padding in the top layers. Bobby was super helpful he helped me out choosing the best what I need in my budget. oh, cram it.Walked in, told the salesman I was "just looking around, thank you," tried out some beds. They even were able to accommodate our goofy work schedule for the delivery.Very impressive service. When it comes to your own comfort, your own body is the only North Star. That never happened and each week we were promised just one more week. Easy to shop, try out, and get some assistance on quality, pricing, etc. Mattresses There are 16 products. We didn't tell them we were dissatisfied customers until we knew the prices on the newer mattresses along with some research we did before we walked in the store. Darlene wasn't helpful when it came trying to replace the box spring. After ordering a new bed frame, I needed some smaller box springs. My spouse and I went to American Mattress on Clybourne. I had shopped at other mattress stores and walked out with confusion and sometimes disgust at the fast talking sales people. Purchasing a mattress is an undertaking to say the least!! He began to answer us and then took a phone call and walked away. We have had Serta before without issue. First time every buying a mattress, and I will be in my late 50's when the warranty expires! My husband and I needed a new mattress for ourselves, as well as one for our guest room. Both Chris and Richard were great, as were the delivery guys. Jerry gave us the time to make the decision and wasn't pushy with us. check out the pictures. He assured me how important customer service was to them, that the owners of American Mattress really impress that upon them, and that delivery was free, and there would be no charge to haul off the old beds. We scheduled delivery for a Saturday and the guys showed up within the specified time frame, removed the old mattresses and set up our new bed. Needed a new boxspring (one ordered was too big) and they were able to deliver that Saturday! Waited to the last minute to get a mattress for quest that we were hosting for thanksgiving. Unlike their competitors, I did not feel like I was just another sale and they do not charge a restocking fee if you need to exchange your mattress. I'll never go anywhere else! I can't stand pushy salepeople who are impersonal and try to sell you on credit cards and the most expensive mattress in the place. Get The Best January 2021 Mattress Deals! He was very knowledgable on how to choose the best mattress for our sleeping styles and needs.We fell in love with the most expensive mattress in the store. Highly recommend this location and company!! Went into American Mattress in Evanston the week of. I have already recommended American Mattress (and specifically Leonard) to my friends in the area. I headed on over where I met the person I talked to on the phone, Bobby. It's very unfortunate that we will literally have to throw it away and purchase a new mattress. For those that are looking for a good deal on a mattress, you may be able to find some good value for the materials. As I told them when I returned the box spring, they may have lost a couple hundred on the box spring, but they absolutely gained a customer for life. Transaction and delivery went smooth. As I said at first, for most of us, mattresses are about the same, so the differentiating factor is the quality of the people you deal with. They are extremely friendly and negotiable, My husband and I went to American Mattress, We purchased a new mattress at this location. The 20 best Mattresses in 2021 ranked based on 24,700 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. I jokingly asked if we could also have a free sheep stuffed animal (the Serta mascot) and they said sure. Sigh...and so we continued to test out beds at American Mattress and probably drove the very sweet sales associate, Ed, out of his mind.Most of the mattresses at American Mattress were Serta. The manager offered us an additional 20% off and a free mattress protector that they were selling for around $100. He was very knowledgeable and helpful. I can not say enough about my experience. After shopping around online, I was in the area and stopped by to see what AM had. The salesman was Richard Frillman who was super helpful and very knowledgable. This is your place. The store had a calm feel to it. I'll be coming here to buy my new mattress once it's time. I have had back problems for many years. A twin is supposed to be 39" wide. This is a great store! Trial Period: Exchange (Some Restrictions). He knows his business. This is the THIRD time they have changed the delivery date. He exemplified excellent customer service compared to the other stores that we visited. Trust me, the prices are a lot better, the service is more honest and friendly. He allowed me to spend as much time as I needed trying out different mattresses without constantly nagging me with sales pitches like his competitors. Awesome! We bought a set and feel confident we will be happy with it. Nada.Finally finally, months later, they agree that I am entitled to a significant discount on a new mattress. They had us try an expensive bed first for some kind of "comfort" test and then picked out two mattresses they thought would work for us, all while telling us to "buy now to guarantee this best price" and piling on terrible sentiments about our current mattress. They did not hesitate to say we have full rmanufacturers replacement guarantee and they would replace our mattress after it was checked out by a representative. No negotiating. I not only left with with the box springs I needed, but better educated about my options coming up. Lady Americana mattresses are available at Mattress Giant, Mattress Mart, Mattress Depot USA, Diamond Furniture & Mattress, Factory Direct Mattress, Ortega's Furniture, and Jerome's Furniture, along with many other mattress retailers. I bought my Tempurpedic mattress from here a few years ago and I had a great experience. Had to replace a mattress I bought there. OK, you guessed it. There were so many stressors at that time in our family, the bed being just one of many, so it was amazing to have him a) have everything we needed in stock b) be able to set up white glove delivery for not only the day but even the time frame that we needed c) be kind, funny, and compassionate while doing all that. Another way is to type some keyword related to that in our search bar, then click on “View all results” and we will give you every result possible. They have a comfort guarantee which came in handy when I wasn't comfortable after a couple of weeks with my new mattress. The employee clearly tried to deceive me and pawn off some random mattress on me so they wouldn't have to deal with me anymore. Jeromy greeting us nicely and start explaining about all mattresses. But if something is wrong, they have a guarantee and - get this - no restocking fee if you exchange for something else. We're so pleased with our latest purchase of two mattresses. We walked in, were greeted immediately, described what we were looking for, and were shown exactly what we described. Jeremiah at American Mattress on 82nd street in Indy made the whole thing easy and seamless. View detail. Couldn't be happier! Search for other Mattresses in Houston on The Real Yellow Pages®. !When he was finished, he came back to finish telling us where to find the mattresses. . The folks working here weren't overly pushy, and seemed knowledgeable enough. We ended up buying 2 great mattresses for our kids. He was knowledgeable, seemed to really care about selling us a quality mattress rather than make more off the sale, and most importantly patient with us. Just relax and absorb the soft warmth of your sleep from a well-known Americanstar® mattress. The delivery schedule worked extremely well for my schedule - they deliver on nights and weekends! Bobby made it a lot easier for and explained everything well.Back story: I put a bed on reserve and two months later they remembered me and we found and even better option as I was not 100 on the one I reserved. If you want to know which topic is the hottest right now besides American Star Mattress Reviews, go to our homepage and scroll down a little bit. I explained our "must haves" and Sonny was very helpful. And I don't know much about mattresses, but I do know about marketing and they seem to be the brand leader. The Victoria. My husband had the one he wanted already picked out via his internet research, so it was really easy breezy.Ed is the man. Got a great price and product was delivered on time. My only regret is that the low profile box spring, which was amazing for the really tall mattress I had originally, is a bit too low for the mattress I kept. We worked with Frank who was one of the owners. The soft and comfortable surface of the mattress promotes blood circulation freely while you sleep. Manger said it was cancalled out and had it as being on layaway. I was torn between two mattresses: one was a Serta and the other was a beautyrest. How rude!! They have good scores from customers when it comes to initial comfort and have a wide array of firmness options, which is good for those that need something that is more specialty.
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